Job Type: Food & Beverage, Banqueting Manager,
Conference Manager, Sales & Marketing, Sales Director, Sales &
Marketing Director
Sector: Hotel
Job Level: Management
Job Description:
Sophisticated, refined
and inviting, Le Méridien Dubai, is a hidden haven that enjoys an idyllic
verdant setting in a city location offering an exceptional 5 star hotel
accommodation option providing the ultimate in contemporary comfort whilst
offering the benefits of the Starwood Preferred Guest® program.
With
18 authentic restaurants and bars, Le Méridien Dubai offers a wide range of
culinary options that has something for everyone. And with 5 outdoor
temperature controlled swimming pools, a world class health club, floodlit
tennis courts, a luxurious spa and
a conference centre comprising of 22 meeting venues we believe our guests will
not need to venture far. For more information, please visit www.lemeridien-dubai.com
We
are currently looking for a Director of Events to join our team.
The
Director of Events will be responsible to sell 25 banqueting venues including
one of the biggest ballrooms in Dubai. They should be able to build
effective strategies, record progress, make suggestions, create special
promotions and present to the Director of Sales.
Needless
to say, this role will represent and promote the quality image of the company
at every opportunity.
This
position is considered to be very senior within the Sales structure, and
therefore requires a high degree of self motivation and the ability to work
unsupervised using own initiative.
The
responsibilities will also include:
·
Train,
supervise and work with all catering and convention services staff, in order to
solicit and book banquet and catering functions that ensure customer
satisfaction and maximize hotel revenue and profitability.
·
Able
to lead a team and incorporate training programs to develop talent.
Motivating and a positive attitude, possess good communication skills and
passionate about the role.
·
Manages
the catering sales efforts for the hotel including local and international
group convention business.
·
Be
responsible for reaching the budgeted revenue targets annually and monthly. A
pro-active approach in managing existing accounts as well as driving new
business.
·
Ability
to handle multiple customer and operational demands with a high degree of
professionalism, operating often with time sensitive deadlines.
·
Executes
and supports the operational aspects of business booked (e.g. generating
proposal, writing contract, customer correspondence).
·
Work
in collaboration with the MICE team to assist convert and action all group
leads.
·
Understand
and be in a position to action any group and events enquiries and ensure
accurate hand over and follow up to Operational departments.
·
Take
personal responsibility to ensure that Standards are maintained and that the
booking system is utilized to its full capacity.
·
Implements
the brand's service strategy and applicable brand initiatives in all aspects of
the sales process.
·
To
take personal responsibility for understanding the Marketing plan and the
required budgetary guidelines of the Hotel, to enable empowered decisions in
all rate negotiations.
·
To
actively participate in the annual Budgeting process as a support for the
Director of Sales and to take responsibility for the compilation of annual catering
budget, competitor rate and product information.
·
Maintains
successful performance by increasing revenues, controlling expenses and
providing a return on investment for the owner and Starwood Hotels &
Resorts Worldwide, Inc
·
Communicating
client requirements in a timely and accurate manner to all internal departments
as required, ensuring delivery of superior guest service.
·
Ensuring
accurate follow up and communication both internally to all required
departments and confirmation to client.
·
Interacts
effectively and build strong relationships with guests/clients, sales and
kitchen, vendors, competitors, local community, catering associations and other
hotel departments.
·
Requires
good communication skills, both verbal and written.
·
Most
tasks are performed in a team environment with the employee acting as a team
leader. There is minimal direct supervision
·
Extensive
knowledge of food and beverage products, proper preparation and presentation of
food and beverage items.
·
Develop
Menus that drive sales.
·
Ability
to assess/evaluate employees performance fairly.
·
Ability
to recruit, supervise, train and motivate multiple levels of managers.
Requirements
·
Must
possess computer skills, including, but not limited to, use of Microsoft Word,
Excel and Opera Sales and Catering.
·
Candidates
must demonstrate experience in a similar role in a large scale hotel operation
·
Knowledge
of computer accounting programs, math skills as well as budgetary analysis
capabilities required.
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