Friday, August 14, 2015

Housekeeping Attendant



Job Type:  Housekeeping, Housekeeping Attendant
Sector: Hotel
Job Level:  Non-Management

Position Title: Housekeeping Attendant (Rooms)
Department: Housekeeping 


Company Overview:
 
About The Hotel: 

As Yas Island Abu Dhabi's premier hotel, Yas Viceroy Abu Dhabi sets the standard for exceptional service throughout its 499 impeccable rooms and suites, 12 innovative dining venues and lounges, and the sumptuous ESPA at Yas Viceroy Abu Dhabi. The interiors of this Abu Dhabi resort embody a contemporary fusion of elegance and momentum, created with sensuous curves and sleek lines.

Guests marvel at the incredible LED canopy that not only emits a concert of color and shade but also embraces the exhilarating Yas Marina Formula 1™ Circuit, defining the Abu Dhabi hotel as a landmark across Yas Island and one of the world’s most extraordinary destinations.

For further information visit  www.viceroyhotelsandresorts.com/abudhab i


Job Description:
The Housekeeping Attendant (Rooms) is responsible for the cleanliness of the assigned hotel rooms and suites. He/she cleans and maintains guest rooms, balconies, corridors, linen rooms and housekeeping pantries according to hotel standards and replenishes guest supplies when needed.
General Responsibilities Include:
·         Maintains a section room report as well as a daily productivity report
·         Ensures guest services specified by superiors and guest requests are promptly and courteously met
·         Reports damages or malfunctions in hotel rooms/public areas to supervisors. Maintains all equipment in a proper state of cleanliness and repair
·         Reports unusual behavior or activities in guest rooms and on guest floors or pests found in guest rooms to supervisors
·         Records accurate status of rooms in the allocated section
·         Respects guests confidentiality and privacy by following the Do Not Disturb procedure
·         Handles guest belongings with great care and immediately reports any accidentally broken or damaged items
Skills/Knowledge Required:
·         Conversational English skills. Fluency in Arabic is an advantage
·         Guest and service oriented with a great smile
·         Quality oriented and thorough in their work
·         Strong knowledge of cleaning products. Ideally has good knowledge of carpet spotting and shampooing, as well as stain removal from various surfaces
Physical Requirements:
·         Good physical condition with the ability to exert physical effort in the cleaning of rooms
Qualification Standards:
Education: High school certificate or equivalent
Experience: Needs to have a minimum of one year experience in a similar position within a five star hotel, preferably in the Middle East
Licenses or Certificates:
Grooming: All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided)

Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.

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