Recruiter Hilton Ras Al Khaimah Resort
& Spa
Location Middle East >
United Arab Emirates
Job Type Sales &
Marketing, Sales Director
Job Level Management
Responsibilities:
As Cluster Director of Business Development, you will: be
responsible for developing a commercial strategy covering all segments and
channels to maximize revenue and profit performance of the hotel /
cluster(three properties). Lead execution of the commercial strategy through
management of the revenue management, sales, marketing and Public Relations
teams and activity, and by working effectively with the regional and area
support teams.
·
Evaluate accurately hotel market mix and revenue forecasts
·
Review and analyse, in a proactive manner, rate & inventory
management and strategy effectiveness
·
Lead effective efforts to coordinate strategies for group sales
and to optimise conversion
·
Provide guidance for local marketing initiatives
·
Communicate Revenue Management Standards and best practices
·
Develops short, medium and long-term strategies for hotels
through the “Commercial Focus” matrix and provide consultative support to other
commercial support functions
·
Make recommendations to take full advantage of revenue
opportunities
·
Train team members to understand key selling strategies and
revenue management, including new tools, Key Performance Indicator (KPIs)
tracking
·
Coach and develop the hotel-based Business Development Team,
through objectives setting, personal development and succession plans
·
Prepare, analyse and write reports to outline business progress
and opportunities
·
Assist with the account diagnostics process and validate
conclusions for negotiated business and on-line sales strategies
·
Evaluate market demand by utilising available reports --- both
internal and external, including market share, market conditions, competitive
pricing
·
Generate periodic updates on transient booking patterns
·
Recruiting, manage, train and develop the Business Development
team
Desired
Skills:
A Cluster Director of
Business Development serving Hilton Worldwide Brand hotels and vacations are
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role, you should maintain the attitude, behaviors,
skills, and values that follow:
·
Excellent oral and written communication skills
·
Ability to communicate, verbal and in written form, effectively
with Management and Ownership groups
·
Excellent organisation skills
·
Ability to work well under time pressure and/or demanding travel
schedules
·
Excellent interpersonal skills and a full understanding of
professional ethics, decorum and social skills required for extensive
interaction with customers, investment owners and business partners
·
Ability to perform critical analysis
·
Strong experience in hospitality forecasting, pricing and
inventory control
·
Strong leadership skills to effectively manage and motivate a
high-performing team positioned to exceed targets
·
Strong analytical skills to understand key business indicators
and competitive trends and develop approaches to these challenges
·
Excellent selling capabilities and the ability and desire to
coach selling techniques to Team Members
It would be
advantageous in this position for you to demonstrate the following capabilities
and distinctions:
·
Knowledge of the hotel property management systems
·
Significant experience in revenue management or a similar
analytical role
·
Relevant degree, in business development or other relevant
business field, from an academic institution
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