Sheraton Dubai
Department Housekeeping/Laundry
Job Description
Requirements
Full job details
Recruiter
Sheraton Dubai Creek Hotel and Towers
Location
Dubai, UAE
Job Type
Housekeeping, Housekeeping Attendant
Sector
Hotel
Job Level
Non-Management
Laundry Supervisor
Company
Starwood Hotels and Resorts
Company
Starwood Hotels and Resorts
Location
Sheraton Dubai Creek Hotel & Towers
Opened in 1978, the Sheraton Dubai Creek Hotel & Towers is one of the most established hotels in the region and one of the first international hotels in Dubai. Located on the historic trade waters of Dubai, the hotel’s iconic boat-like structure is an instantly recognizable landmark in Deira. Often referred to as “Sheraton Khoor” or the “Lady of the Creek”, the Sheraton has forged a deep emotional connection with various generations of Dubai residents and loyal guests. Just seven kilometers from Dubai International Airport, the hotel is also just a short hop away from the city’s main commercial districts, golf courses, modern shopping malls and souks.
Emerging from a complete makeover, the hotel offers the newest hotel product in the area, with 262 warm, comfortable rooms with large bathrooms, Wi-Fi, memorable views of the Creek and a restful night’s sleep with the signature Sheraton Sweet Sleeper(SM) Beds. Indulge in the upside of everything with the well-appointed Sheraton Club rooms or 30 expansive suites, including Sheraton Club Lounge access and rooms on higher floors.
Ideally designed for the modern social traveler, the Sheraton Dubai Creek offers spaces and experiences that aim to connect guests with what matters most – each other. The Sheraton Club Lounge is the ideal place to upgrade and connect with a like-minded community of travellers. Even the Sheraton lobby is designed to foster interaction for the modern traveler, where guests can join in at the Link@Sheraton, experienced with Microsoft ™, where connections, whether face-to-face or virtually, take place. Guests can optimise performance after a workout at Sheraton Fitness by Core Performance™ or enjoy a relaxing dip in our outdoor pool.
Wind down the day by reconnecting with friends, family and colleagues over well-selected beverages at the regular Sheraton Social Hour, which takes place several times a week or enjoy an authentic pub experience at Chelsea Arms, the oldest pub in town. Then continue conversations and laughter with great food at the award-winning Ashiana Indian Restaurant, the famous Vivaldi Italian lifestyle Restaurant with breathtaking Creek views or Creekside Asian Restaurant.
The Sheraton Dubai Creek has been for decades the gathering ground in Dubai for business and social events, including meetings, conferences, weddings and other milestone celebrations. With six flexible event spaces ready to welcome 10 to 500 people, combined with state-of-the-art equipment and attentive personal service, every gathering at the Sheraton promises to be a memorable one.
With a modern, elegant new look and the same familiar Arabic touches and hospitality the hotel is celebrated for, the Sheraton emerges again as a destination of choice for the social traveler. Rediscover Dubai’s iconic gathering place at Sheraton Dubai Creek Hotel & Towers.
Sheraton Dubai Creek Hotel & Towers
Opened in 1978, the Sheraton Dubai Creek Hotel & Towers is one of the most established hotels in the region and one of the first international hotels in Dubai. Located on the historic trade waters of Dubai, the hotel’s iconic boat-like structure is an instantly recognizable landmark in Deira. Often referred to as “Sheraton Khoor” or the “Lady of the Creek”, the Sheraton has forged a deep emotional connection with various generations of Dubai residents and loyal guests. Just seven kilometers from Dubai International Airport, the hotel is also just a short hop away from the city’s main commercial districts, golf courses, modern shopping malls and souks.
Emerging from a complete makeover, the hotel offers the newest hotel product in the area, with 262 warm, comfortable rooms with large bathrooms, Wi-Fi, memorable views of the Creek and a restful night’s sleep with the signature Sheraton Sweet Sleeper(SM) Beds. Indulge in the upside of everything with the well-appointed Sheraton Club rooms or 30 expansive suites, including Sheraton Club Lounge access and rooms on higher floors.
Ideally designed for the modern social traveler, the Sheraton Dubai Creek offers spaces and experiences that aim to connect guests with what matters most – each other. The Sheraton Club Lounge is the ideal place to upgrade and connect with a like-minded community of travellers. Even the Sheraton lobby is designed to foster interaction for the modern traveler, where guests can join in at the Link@Sheraton, experienced with Microsoft ™, where connections, whether face-to-face or virtually, take place. Guests can optimise performance after a workout at Sheraton Fitness by Core Performance™ or enjoy a relaxing dip in our outdoor pool.
Wind down the day by reconnecting with friends, family and colleagues over well-selected beverages at the regular Sheraton Social Hour, which takes place several times a week or enjoy an authentic pub experience at Chelsea Arms, the oldest pub in town. Then continue conversations and laughter with great food at the award-winning Ashiana Indian Restaurant, the famous Vivaldi Italian lifestyle Restaurant with breathtaking Creek views or Creekside Asian Restaurant.
The Sheraton Dubai Creek has been for decades the gathering ground in Dubai for business and social events, including meetings, conferences, weddings and other milestone celebrations. With six flexible event spaces ready to welcome 10 to 500 people, combined with state-of-the-art equipment and attentive personal service, every gathering at the Sheraton promises to be a memorable one.
With a modern, elegant new look and the same familiar Arabic touches and hospitality the hotel is celebrated for, the Sheraton emerges again as a destination of choice for the social traveler. Rediscover Dubai’s iconic gathering place at Sheraton Dubai Creek Hotel & Towers.
Department Housekeeping/Laundry
Job Description
To assist in achieving the expected performance based on high standards given to the Laundry Department.
•Achieve and maintain the highest standard of performance, care and maximum satisfaction about the performance of the Laundry department at all times.
•Assist in achieving and maintaining the smooth, efficient and productive operations of the Laundry department.
•Assist in the strict control over all Hotel linen and uniforms.
•Ensure that any linen, towels and uniforms are properly maintained and treated.
•Assist in consistently monitoring the performance and discipline of all laundry associates, to ensure their performance is up to the standard required by the hotel and the equipments is used to maximum effect.
•Assist in the cost control of all expenses, so a profitable operation can be run and maintained.
•Ensure that all invoices are posted correctly and processed via the Micros system in time.
•Assists conduct monthly inventory of all linen, towels, uniforms, as well as the laundry supplies and equipment.
•Ensure that the correct par stock is maintained during operations in the laundry for all departments in the hotel.
•Ensure that staff handles all hotel equipment properly, with greatest care and attention.
•Reports any faulty and defective equipment or furnishing to the engineering department immediately.
•Strictly control all deliveries of supplies.
•Maintain at all times an efficient administration of the laundry department.
•Assist the Director of Housekeeping or the supervisors in any cleaning of any fabric in guest rooms if so required by them.
•Ensures that no information regarding guest names or room numbers is given to unauthorized persons.
•Ensures unidentified persons are not allowed access to the laundry.
•Report any accident or incident.
•To be fully aware of the health & safety policies and procedures.
•To be aware of fire emergency procedures.
•Take care in work to avoid accidents.
•To wear correct uniform at all times & maintain standards of appearance.
•Care when lifting or moving heavy objects.
•Participate in meetings.
•Achieve and maintain the highest standard of performance, care and maximum satisfaction about the performance of the Laundry department at all times.
•Assist in achieving and maintaining the smooth, efficient and productive operations of the Laundry department.
•Assist in the strict control over all Hotel linen and uniforms.
•Ensure that any linen, towels and uniforms are properly maintained and treated.
•Assist in consistently monitoring the performance and discipline of all laundry associates, to ensure their performance is up to the standard required by the hotel and the equipments is used to maximum effect.
•Assist in the cost control of all expenses, so a profitable operation can be run and maintained.
•Ensure that all invoices are posted correctly and processed via the Micros system in time.
•Assists conduct monthly inventory of all linen, towels, uniforms, as well as the laundry supplies and equipment.
•Ensure that the correct par stock is maintained during operations in the laundry for all departments in the hotel.
•Ensure that staff handles all hotel equipment properly, with greatest care and attention.
•Reports any faulty and defective equipment or furnishing to the engineering department immediately.
•Strictly control all deliveries of supplies.
•Maintain at all times an efficient administration of the laundry department.
•Assist the Director of Housekeeping or the supervisors in any cleaning of any fabric in guest rooms if so required by them.
•Ensures that no information regarding guest names or room numbers is given to unauthorized persons.
•Ensures unidentified persons are not allowed access to the laundry.
•Report any accident or incident.
•To be fully aware of the health & safety policies and procedures.
•To be aware of fire emergency procedures.
•Take care in work to avoid accidents.
•To wear correct uniform at all times & maintain standards of appearance.
•Care when lifting or moving heavy objects.
•Participate in meetings.
Requirements
•Good communication within the department.
•Good relationship with guests and internal customers.
•Ensure full cooperation with other members of the team in Laundry &
Housekeeping.
•Polite, courteous and helpful in all situations.
•Able to prioritize request effectively.
•Able to deal with complaints in a calm and composed way.
•Genuine interest in helping and resolving guest problems.
•Knowledge of computer and related software systems would be an added advantage.
•Must be organized and structured.
•Must have a certain level of initiative.
Secondary school degree
Two years of experience in a hotel laundry required.
•Good relationship with guests and internal customers.
•Ensure full cooperation with other members of the team in Laundry &
Housekeeping.
•Polite, courteous and helpful in all situations.
•Able to prioritize request effectively.
•Able to deal with complaints in a calm and composed way.
•Genuine interest in helping and resolving guest problems.
•Knowledge of computer and related software systems would be an added advantage.
•Must be organized and structured.
•Must have a certain level of initiative.
Secondary school degree
Two years of experience in a hotel laundry required.
